Terms of Use

Last updated: January 2026

Agreement to Terms

By accessing or using the magenta-fell website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.

About Us

Magenta-fell is a domestic travel company based in the United Kingdom, offering guided tours throughout England, Scotland, and Wales. Our registered address is 14 Bridleway Court, Keswick, Cumbria, CA12 5NG.

Use of Our Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of our website or systems
• Interfere with or disrupt the website or servers
• Use automated systems or software to extract data from the website
• Reproduce, duplicate, or copy material from our website without permission
• Transmit any harmful code, viruses, or malicious software

Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of magenta-fell or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print pages for personal, non-commercial use only. Any other use requires our prior written consent.

Booking Terms

When you submit a booking enquiry through our website:

• You confirm that all information provided is accurate and complete
• You agree that we may contact you regarding your enquiry
• A booking is not confirmed until you receive written confirmation from us
• Full booking terms and conditions will be provided with your confirmation

Tour Participation

Participation in our tours is subject to the following conditions:

• You must be at least 18 years old to book a tour
• You are responsible for ensuring you have appropriate fitness levels for your chosen tour
• You must disclose any medical conditions or special requirements at the time of booking
• You must follow the instructions of tour guides and staff at all times
• We reserve the right to exclude any participant whose behaviour may endanger themselves or others

Pricing and Payment

All prices displayed on our website are in British Pounds Sterling (GBP) and include VAT where applicable. Prices are subject to change without notice, though confirmed bookings will be honoured at the quoted price.

Payment terms will be specified in your booking confirmation. Failure to make payment by the due date may result in cancellation of your booking.

Cancellation and Refunds

Cancellation policies vary by tour and will be detailed in your booking confirmation. In general:

• Cancellations made more than 60 days before departure may be eligible for a full refund less an administration fee
• Cancellations made between 30-60 days before departure may be eligible for a partial refund
• Cancellations made less than 30 days before departure are typically non-refundable

We strongly recommend purchasing travel insurance to cover cancellation costs.

Changes to Tours

We reserve the right to modify tour itineraries, accommodation, or other arrangements due to circumstances beyond our control, including weather, safety concerns, or operational requirements. We will endeavour to provide equivalent alternatives where changes are necessary.

Limitation of Liability

While we take all reasonable care to ensure the accuracy of information on our website and the safety of our tours:

• We do not guarantee the accuracy, completeness, or timeliness of website content
• We are not liable for any loss or damage arising from your use of the website
• Our liability for tour services is limited as set out in your booking confirmation
• We are not liable for circumstances beyond our control (force majeure)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Inclusion of any link does not imply endorsement.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Changes to Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website following any changes constitutes acceptance of the revised terms.

Contact Us

If you have questions about these Terms of Use, please contact us:

magenta-fell
14 Bridleway Court
Keswick, Cumbria
CA12 5NG
United Kingdom

Email: [email protected]